Patient Text Line: 844-787-1846


Patient Navigation

Zufall Health Center  >  Services   >  Patient Support Services  >  Patient Navigation

At Zufall, our staff is committed to helping patients connect with needed specialty services or community programs to ensure continuity of care. In addition, we provide special patient navigators who focus on facilitating the appropriate care for specific individuals or those in specific circumstances. These navigation services include:

Behavioral Health Navigation

Zufall’s Behavioral Health Patient Navigator works with our primary care physicians and Saint Clare’s Behavioral Health outpatient service to ensure that seriously mentally ill patients have a medical home and receive needed primary care services at Zufall. Adults with severe mental illness tend to have more chronic medical issues and challenges in accessing care and adhering to treatment. The Behavioral Health Navigator helps to link patients to needed services and provides health education and support for patients and their families.

For more information, contact 973-328-9100, ext. 350.

Seniors Navigation

Our program provides assistance to patients over age 65 and their caregivers by connecting them to services that may include facilitating their access to specialists, transportation, and translation services as well as housing and nutrition resources. Seniors Navigation is currently available only for Morris County residents.

For more information, contact Monica McKenzie at 973-328-9100 ext. 1486 or

Breast Health Navigation

Zufall’s Breast Health Patient Navigator offers one-on-one assistance to patients linking them to breast cancer screenings, diagnostic exams, and treatment. When needed, the Breast Health Patient Navigator not only provides patient education on the risks and benefits involved in breast health, but also acts as an advocate in appointment setting, eligibility program enrollment, and insurance issues. Working with our Breast Health Navigator, patients receive the support necessary to help them overcome their fears, understand the diagnosis and treatment process, and eliminate health care system delays when time is of the essence.

For more information, contact Carmen Ortiz at 973-328-9100, ext. 1552.

Cancer Screening Navigation

Zufall’s Somerville site is the lead agency for the NJ Cancer Education and Early Detection Program (NJCEED) in Somerset County. The program connects Somerset County residents to screening and diagnostic services for breast, cervical, colorectal, and prostate cancers.

For more information, contact Denise Fallon at 908-526-2335, ext. 1135.